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How can I recover the code word?

To recover the code word, you need to send a request to the customer support department at support@mail.instaforex.com. Your email should contain: 

- account number;

- new code word;

- attached scan/photo of your identity document;

- the most convenient time for you to talk.

*  Our specialists will contact you within 24 hours from the moment of sending the request.

* Our specialists will contact you by the phone number that you specified when registering the account

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