Please make sure that files uploaded for verification have the right format. Accepted file types are .png, .jpeg, .jpg, .gif and .pdf. The total size of the files should not exceed 25 Mb and the resolution should be more than 400 pixels.
Log into your Client Area. Go to the Verification - > Account verification section in the side menu on the left.
Click “Select file” to choose the files you want to upload. If you need to upload several files, select all the necessary files first before clicking “Upload.” To select several files at once, press the Ctrl key on your keyboard (you can also use the mouse or the Command key for macOS) and select the files you want. Click “Open.”